Title Processor/Licensed Title Agent
Since joining Madison Chambersburg in 2014 as an administrative assistant, Kristin was promoted to Title Processor upon transferring to the Hagerstown office in 2015. Since that time, Kristin has obtained her Maryland Title Agent license. A summa cum laude graduate of Shippensburg University with a BSBA in International Management and a minor in Spanish, Kristin brings to Madison a wealth of knowledge that has allowed her to easily adapt and respond to the rigors of the title industry.
Her favorite part of the job is playing a role in helping customers buy their homes. “The home purchase is a huge life event and it’s satisfying to know that I’ve helped someone achieve their goal,” states Kristin. Her customer service philosophy is simple. “Always exceed expectations and be proactive instead of reactive. Since our business relies heavily on referrals, maintaining a good reputation and ensuring that every person we interact with has a pleasant experience is crucial. Anything less is unacceptable,” she concludes.
When she’s not busy post closing or issuing policies, Kristin enjoys spending time with her family, including her siblings and her “adorable” nephews. Aside from her family, she’s a self-described bookworm who also loves to relax with her friends. She also describes Boo, her black cat, as the “love of her life.”Back to our team